Shipping & Returns
Shipping policy
Domestic Shipments are currently free with purchases of $50 and above and, will ship USPS - shipping times range from 1-5 days depending on your location and distance from Los Angeles. All quoted shipping times may vary with our shipping partners due to Covid-19.
International Shipments have several choices of delivery partners. DHL is our preferred international shipping partner. The delivery is very fast and fully trackable. USPS is a more cost effective shipment but the delivery can take up to a month and will not be trackable once it hits it's target country. If the price of shipping is cost prohibitive - please email us at info@east-west-shop.com and we will do what we can to help you out!
Returns
We always want our customers to be happy with their purchase! However we are a small business and due to Covid-19 we can not take online order returns. If your item doesn't fit or meet your expectations please contact us within 30 days to receive a return shipping label for your item and you will be issued a store credit minus the cost of shipping. Shipping costs are non-refundable.